We have an outdoor heater / lamp that recently starting burning up at the fuse. The fuse did not blow and the lamp still works, but the plastic cap began melting emitting a wisp of smoke and a hideous odor. The lamp is out of warranty, but clearly this is a manufacturer defect that poses a safety hazard. I emailed Blue Rhino a picture and they offered me 50% reimbursement of the original retail price if I sign a waiver. I have found other internet posts that other consumers have had similar experiences. I believe the lamps should be recalled which would cost them considerably more money than giving me 100% of the replacement cost so I did not agree to their terms. The lamp is made by Endless Summer, a subsidiary of Blue Rhino, model Northgate.

I am looking into finding an attorney that will pursue a class action lawsuit.  Please contact me if you have had a similar experience.  Blue Rhino all but admitted to me they were aware of the defect.